IT services for growing American businesses
Six practice areas, delivered by one team out of downtown Austin. Buy them separately or roll them into a single managed agreement.
Scope in writing
Every engagement starts with a written statement of work. No open-ended retainers.
Fixed pricing
Projects are quoted as a fixed fee after discovery. You approve the number before work starts.
One escalation path
Your lead engineer, then the delivery manager, then the owner. Published in your service pack.
You own everything
Licences, domains, code and documentation are registered in your name from day one.
Managed IT support
Day-to-day support for every laptop, server, switch and printer you own, delivered by engineers who know your environment by name.
- Unlimited remote helpdesk during business hours, with an after-hours on-call line
- 24/7 monitoring of servers, network hardware and backup jobs
- Patch management for Windows, macOS and common third-party applications
- Asset register and network documentation kept current and shared with you
- Quarterly review meeting covering risks, spend and planned work
Cloud migration & Microsoft 365
Moving to the cloud is mostly a scheduling problem. We plan the cutover around your working week and keep a tested way back at every stage.
- Tenant design, licensing review and cost modelling before anything moves
- Mailbox, SharePoint, file-server and application migrations
- Hybrid and Azure infrastructure for workloads that cannot move yet
- Conditional access, retention and sharing policies configured to your rules
- Staff walkthrough sessions and a written quick-start guide
Cybersecurity & compliance support
Practical security for organisations without a security team. We start with the controls that stop the incidents we actually see.
- Multi-factor authentication rollout across every account that supports it
- Endpoint protection, disk encryption and least-privilege cleanup
- Immutable, verified backups with documented restore tests
- Phishing simulation and short staff training sessions
- Written incident response plan and cyber-insurance questionnaire support
Data, reporting & automation
Most companies already own the data they need. We connect the systems and turn the export-and-email routine into something automatic.
- Reporting audit: what is measured today, by whom, and at what cost in hours
- Power BI and SQL models refreshed on a schedule you choose
- Automated month-end packs delivered by email or Teams
- Workflow automation between finance, CRM and operations tools
- Training so your team can extend the reports without us
Custom software & integration
When off-the-shelf software stops fitting, we build the smallest thing that fixes it — and we hand over the source code.
- Internal tools, client portals and quoting or scheduling applications
- API integrations between systems that were never designed to talk
- Legacy Access and spreadsheet applications rebuilt as web apps
- Fixed-price delivery in two-week increments with a demo at the end of each
- Source code, documentation and deployment scripts transferred to you
IT strategy & virtual CIO
Senior technology guidance for companies that need the judgement but not the salary.
- Twelve-month technology roadmap tied to your business plan
- Annual IT budget preparation and capital planning
- Vendor selection, contract review and renewal negotiation
- Board and leadership briefings in non-technical language
- Due-diligence support for acquisitions and lease renewals
Which engagement fits you?
| Your situation | Recommended start | Typical duration | What you get first |
|---|---|---|---|
| No internal IT, 10–60 staff | Managed IT support | Ongoing, month to month | Full asset and risk audit in week one |
| Ageing server, licence renewal due | Cloud migration | 4–10 weeks | Cost model comparing stay vs move |
| Insurance or client security questionnaire | Cybersecurity programme | 3–8 weeks | Gap report mapped to the questionnaire |
| Reporting done by hand each month | Data & reporting | 3–6 weeks | Prototype dashboard from your real data |
| Software that no longer fits | Custom software | 6–16 weeks | Scoped build plan with fixed price |
| Have internal IT, need direction | Virtual CIO | Quarterly | Twelve-month roadmap and budget |
Not sure which one you need?
Tell us what is not working. We will point you at the shortest route to fixing it — even when that route does not involve us.